I had the passes from when she was originally accepted refunded, but the account was never actually deleted so maybe just zero out her posts and process the passes again instead?

Out-of-Character Name: Shelby
Age: 27

Character's Name: Manea Mendacium
Character Age: 2
Year of Birth Year 13
Season of Birth: Autumn
Adult Height: 44"
Size: Dire wolf
Build: Light
Appearance Description: Mix of a bunch of different purples and indigos in a galaxy-ish pattern. Short spiked ridges of bone/horns (offensive mutation), tiger claws (offensive mutation)
Skills: Fighting, hunting

Proof of Purchases: Deluxe character pass and minor mutation pass

Character slots:
1. Allegro
2. Briar
3. Casso
4. Chrystelle
5. Dalila
6. Elise
7. Ezra
8. Gwynevere
9. Manea
10. Plague
11. Sibyl
12. Tamsyn link
13. Ulric link

Welcome to Ardent! Congratulations on your newly accepted character! Now you may begin to play! All of our useful links can be found on the navigation bar above. Don't forget to join our Discord as well! Have fun! - Lil Ardy & the Ardent Staff